FAQ
At Office Cleaning Services, Inc., we understand that choosing the right cleaning partner is an important decision.
Company Information
Who is Office Cleaning Services, Inc.?
We are a professional cleaning company specializing in commercial, office, and janitorial cleaning services with a focus on quality, reliability, and customer satisfaction.
Where are you located?
We are proudly based in Houston, TX, and serve nearby areas including Pasadena, Deer Park, La Porte, and surrounding regions.
How long have you been in business?
Our company has years of industry experience, delivering exceptional cleaning services to businesses of all sizes.
Are you licensed and insured?
Yes, we are fully licensed, bonded, and insured for your peace of mind.
Do you offer free estimates?
Absolutely! We provide free, no-obligation quotes tailored to your facility’s cleaning needs.
Do you require long-term contracts?
No. We operate on a flexible basis — no long-term contracts required.
What makes your company different from other cleaning companies?
Our commitment to quality, eco-friendly cleaning, trained professionals, and transparent pricing sets us apart.
What areas do you serve?
We serve Houston, Pasadena, Deer Park, La Porte, Sugar Land, The Woodlands, and nearby Texas communities.
Do you offer both residential and commercial cleaning?
We primarily focus on commercial and office cleaning services, ensuring businesses enjoy clean, healthy work environments.
Can you handle large commercial properties?
Yes, our team is equipped and trained to manage cleaning projects for large office buildings, warehouses, and multi-story facilities.
Office & Commercial Cleaning Services
What types of facilities do you clean?
We clean offices, medical buildings, retail stores, schools, industrial sites, and more.
What’s included in your office cleaning service?
Dusting, trash removal, vacuuming, mopping, restroom cleaning, window cleaning, and sanitizing high-touch surfaces.
Do you clean after office hours?
Yes! We offer flexible scheduling, including evenings and weekends, to minimize business disruption.
Can you customize cleaning plans?
Absolutely — we tailor each plan to your needs, budget, and schedule.
Do you offer one-time deep cleaning?
Yes, we provide one-time, move-in/out, and post-construction deep cleaning services.
Can you clean during business hours?
Yes, our staff can work discreetly during your business hours if preferred.
Do you clean conference rooms and common areas?
Yes, we clean all areas of your office — from workstations to breakrooms to restrooms.
Do you restock restroom supplies?
Yes, we can manage restroom supplies such as paper products, soap, and sanitizers.
Do you provide day porter services?
Yes, our day porters help keep facilities clean and well-maintained throughout the workday.
How often should offices be cleaned?
Most offices benefit from daily or weekly cleaning, depending on size and foot traffic.
Janitorial Services
What’s the difference between janitorial and office cleaning?
Janitorial services involve ongoing maintenance (like trash removal and restroom care), while office cleaning may include deeper, less frequent cleaning tasks.
Do you provide commercial janitorial services for schools and hospitals?
Yes, we serve educational and healthcare facilities following industry sanitation standards.
Can you provide cleaning staff for 24/7 facilities?
Yes, we offer flexible scheduling to accommodate facilities operating around the clock.
Do you offer contract janitorial services?
Yes, we offer customizable contract options for long-term facility maintenance.
How do you ensure consistent cleaning quality?
Through regular inspections, supervisor checks, and client feedback follow-ups.
Floor Cleaning & Maintenance
Do you clean and maintain commercial floors?
Yes, we specialize in cleaning and maintaining tile, vinyl, hardwood, carpet, and concrete floors.
Do you provide stripping and waxing services?
Yes, our stripping and waxing restore the shine and durability of your flooring.
Can you clean carpets in offices?
Absolutely. We use professional carpet extraction equipment for deep cleaning.
How often should commercial floors be stripped and waxed?
Typically every 6–12 months, depending on foot traffic and flooring type.
Do you offer floor polishing?
Yes, we offer polishing services for marble, tile, and concrete surfaces.
Eco-Friendly Cleaning
Do you use green cleaning products?
Yes, we use eco-friendly products that are safe for people and the environment.
Are your cleaning supplies non-toxic?
Yes, our cleaning products are non-toxic and hypoallergenic.
Can I request 100% green cleaning?
Definitely — we can use entirely eco-friendly methods upon request.
Do green cleaning products work as well as traditional ones?
Yes! Modern green products are equally effective while being safer for air quality.
Do you recycle waste materials?
Yes, we promote sustainable cleaning practices including recycling programs.
Pricing & Contracts
How do you determine cleaning costs?
Based on building size, cleaning frequency, and service type.
Do you offer discounts for long-term clients?
Yes, we offer customized pricing for recurring service agreements.
Is there a cancellation fee?
No — we believe in flexibility and client convenience.
Do you charge extra for after-hours cleaning?
Generally no, but rates may vary depending on timing and service scope.
What payment methods do you accept?
We accept checks, ACH transfers, and major credit cards.
Our Cleaning Services
Giving Back
Office Cleaning Services
At Office Cleaning Services, Inc., we understand that a clean and safe working environment is essential to our clients’ success. Our staff is highly trained and experienced to provide you with 5-star service. We take pride in our work and ensure that your office environment is clean, organised, and in top condition. We truly believe that our services can make a difference in the success of your business. Contact us today and let us help you reach your goals!