Faq

 Frequently Asked Questions (FAQ)

1. How much should you charge to clean an office?

The cost of cleaning an office varies based on the specific needs and expectations of each client. Factors include the size of the office, frequency of cleaning, and available services requested.

 2. What does a deep clean of an office include?

A deep clean typically involves thorough cleaning of all surfaces, including carpets and upholstery, detailed dusting, disinfecting high-touch areas, cleaning windows, and often includes tasks that are not part of regular cleaning.

 3. What does office cleaning consist of?

Office cleaning generally includes tasks such as dusting surfaces, vacuuming, mopping floors, emptying trash bins, cleaning kitchens/break rooms, and sanitizing restrooms.

4. How do you calculate a bid for office cleaning?

Office cleaning bids are calculated based on several factors, including the time required to complete the job, the size of the area, the specific requirements set forth by the client, and the frequency of cleaning.

5. How often should an office be cleaned?

The frequency of office cleaning depends on the office setting, the number of employees present, and the specific expectations of the client. Regular schedules can range from daily to weekly or bi-weekly visits.

 6. What is expected of an office cleaner?

An office cleaner is expected to perform tasks as outlined in the service agreement, which usually includes thorough cleaning, maintaining cleanliness, following safety guidelines, and ensuring client satisfaction.

 7. What is the difference between commercial and office cleaning?

There is generally no significant difference; however, commercial cleaning can encompass a broader range of services and spaces, whereas office cleaning specifically focuses on maintaining office environments.

 8. How long does it take to deep clean an office?

The time required for a deep cleaning depends on the size and condition of the office. Typically, it could range from a few hours to a full day.

 9. How do you calculate office cleaning cost?

The cost is primarily calculated based on the time and effort needed to complete the cleaning tasks, as well as the specific requests from the client.

10. How do I clean my office like a professional?

To clean your office like a professional, start by organizing your workspace, using the right cleaning products and equipment, and following an efficient cleaning routine that covers all areas.

11. How do you set a price for cleaning services?

Pricing is typically determined by considering factors such as the size of the area, type of cleaning required, frequency of service, and additional requests.

12. How often should office toilets be cleaned?

Office toilets should ideally be cleaned daily to maintain hygiene, especially in larger facilities with high foot traffic.

 13. How often should office carpets be cleaned?

Office carpets should be professionally cleaned at least once every 6-12 months, depending on usage and wear.

 14. What is general office cleaning?

General office cleaning involves regular maintenance tasks such as dusting, vacuuming, emptying trash, and cleaning restrooms to keep the workspace tidy.

15. What is daily office cleaning?

Daily office cleaning refers to routine cleaning activities performed every day to maintain cleanliness and hygiene in the office environment.

16. What type of cleaning is office cleaning?

Office cleaning encompasses cleaning tasks specifically designed for office environments, ensuring that all areas, including workstations, common areas, and restrooms, are maintained properly.

 17. What is the difference between janitorial and cleaning services?

While the terms are often used interchangeably, janitorial services usually refer to ongoing maintenance and cleaning, while cleaning services can also include one-time or specialized cleaning tasks.

18. What is the fastest way to clean an office building?

The fastest way to clean an office is to get organized and work systematically, focusing on high-traffic areas first.
 

19. Are professional cleaning services worth it?

Yes, professional cleaning services can save you time, ensure a high standard of cleanliness, and contribute to a healthier work environment.

 20. How do I choose an office cleaning company?

To choose the right office cleaning company, provide the same instructions to all bidding companies, compare proposals, check reviews, and ensure they meet your specific needs.

21. Is there a low-cost non-franchised cleaning service?

Yes, you can find independent cleaning services that may offer competitive pricing compared to franchised companies.

22. Why do janitorial franchise companies offer such bad service?

Franchise companies may have diluted budgets due to franchise fees, which can impact the quality of service provided.

 23. How do I identify a local non-franchised service company?

You can find local non-franchised cleaning companies through online searches, community directories, and local business listings.

 24. Is it worth paying a bit more than the lowest janitorial quote?

Absolutely! In most cases, you get what you pay for, and investing a little more can result in better quality and reliability.

 25. Where can I find real reviews for janitorial companies?

Real reviews for janitorial companies can typically be found on platforms like Google Maps, Yelp, and other local business directories.

 26. Is your company local, independent, and insured?

Yes, we are a local, independent janitorial company fully insured for your peace of mind.

27. How do I compare janitorial service companies?

To compare janitorial service companies, review their proposals, services offered, client feedback, and ensure they align with your needs.

 28. Are you specialized in commercial cleaning services?

Yes, we specialize in commercial cleaning services tailored to meet the diverse needs of businesses.

 29. Should I hire a residential cleaning service for an office?

No, it’s best to choose a company that specializes in commercial cleaning to ensure you receive the best value and service quality.

 30. What is the monthly cost for basic office cleanings?

For a customized quote based on your specific needs, please contact us directly.

 31. Do you offer virtual walk-throughs, or do we have to set up an on-site appointment?

Yes, we offer virtual walk-throughs to provide estimates for your project without the need for an on-site appointment.

32. Do I have to sign a yearly contract for office cleaning?

No, we operate on a month-to-month basis. Either party can terminate the agreement with a 30-day notice, allowing for flexibility and ease of service.

 33. Do I need to do multiple walk-throughs of my project for different companies?

No, it’s more efficient to conduct one presentation with all interested parties at the same time. This allows for a streamlined process and ensures that everyone receives the same information.

34. What are the advantages of having employees vs. subcontractors?

For smaller projects, hiring a company with employees is usually the best route, as it allows for better management and quality assurance. For larger projects or multiple locations, subcontracting can be a good option, providing the cleaning company more flexibility and organization.

 35. How do you handle employee training?

We conduct one-on-one training sessions with each of our employees to ensure that everyone is on the same page, aiming for quality and safe work practices. This personalized approach helps maintain high standards and consistency in our services.

 36. What cleaning protocols do you follow to ensure employee safety?

We follow stringent cleaning protocols that include using EPA-approved disinfectants, ensuring proper ventilation, and training our staff on the latest health and safety guidelines.

 37. Can you provide references or testimonials from other clients?

Yes, we can provide references and testimonials upon request to help you gauge the quality of our services.

 38. What happens if a cleaner is unable to make it to a scheduled appointment?

If a cleaner is unable to make it, we will provide a replacement to ensure that your cleaning schedule is not disrupted.

 39. Are you able to accommodate specialized cleaning requests (e.g., sensitive
equipment or specific areas)?

Yes, we are happy to accommodate specialized cleaning requests tailored to your specific needs.

40. How do you handle issues or complaints regarding cleaning quality?

We take client satisfaction seriously and have a structured process to address any complaints, ensuring that issues are resolved promptly.

 41. What are your hiring and training processes for employees?

All employees undergo background checks and comprehensive training focused on effective cleaning methods and client service.

42. Do you provide your own cleaning supplies and equipment?

Yes, we provide all necessary cleaning supplies and equipment unless otherwise specified in your service agreement.

 43. Are there additional fees for special services or after-hours cleaning?

We outline any additional fees in our service agreement based on specific requests or scheduling outside of normal hours.

44. How do you ensure consistent quality in your cleaning services?

We implement regular quality checks and encourage client feedback to consistently meet high standards.

45. What type of insurance do you carry?

We carry comprehensive liability insurance to protect both our employees and clients during our cleaning operations.

 46. Can you provide a detailed list of services included in your cleaning packages?

Yes, we can provide a comprehensive list of services included in each package, tailored to your specific cleaning needs.

 47. How do you handle scheduling and last-minute changes?

We strive to be flexible and accommodate scheduling changes whenever possible. Please reach out to us as soon as you know of any changes.